Returns & Exchanges
At REINDEE LUSION, we strive to ensure every piece of technical apparel meets your expectations, which is why we offer a 14-day window for returns and exchanges on all items in original, unworn condition. Please ensure all original tags and packaging are intact to qualify for a full refund or size replacement.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original REINDEE LUSION packaging, including all modular components and technical tags.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days.